Recently we have installed a new video translation service to make life easier for our international guests. The SMILE CALL Translation Service will offer a video chat service in English, Mandarin and Korean to help improve communication between international guests and the Japanese hotel staff.
Special iPads have now been installed at the North and South Wing Front Desks with the new translation application. Simply press 1 button to be quickly connected to the video chat service.
- Location: Front Desk (North Wing 2F & South Wing 1F)
- Language: English, Mandarin, Korean
- Available: English (24 hr), Mandarin & Korean (09:00-22:00)